Mb Star C3 Pro initializing error installation and operation manual


MB Star c3 operation instruction,mb star c3 VS mb star c4 VS super mb star,MB Star Install,c3 technical support,Mb star c3 compatible cars, Mb star c3 version, Mb Star C3 hard disk and moveable hard disk, Mb star c3 software version, Mb star c3 update, Mb star c3 language, Mb star c3 setup instruction, Mb star c3 model series selection for cars

Check the attachment about “2010.5 star software-First time to use your STAR,mb star c3 operation instruction,mb star c3 VS mb star c4 VS super mb star, MB Star Install”.

1 When i install the software, it prompt me”Internal error: (3.17)-3.29. Please contact the Star Diagnosis Call Center”. I am not sure which step is wrong, can you help me point the problem and solve it?


You change file lic-key2 of C to “only read”. Please cancel it.

2 Mercedes Benz star c3: Error during initializing, no link could be established

When setup Mercedes Benz star c3, you maybe come across such fault “Error during initializing, no link could be established between the diagnosis gateway and the control unit” as the following shows.


I give you a solution that is to check whether you set right COM Port. If you buy star C3 from us, please set the COM Port as follows.

First step: right click “my computer”, and then click “Properties”.


Step 2: Under the “System Properties”, first click “Hardware”and then click “Device Manager”.


Step 3: under Device Manager, click Communication Port (COM2), open the Communication Port (COM2) Properties, then click “Port settings”, please be sure “bits per second :115200, then click “Advanced”, under the “Advanced settings for COM2″, please be sure the COM Port Number is “COM2″


Step 4: your Mb star C3 is ready to work.


MB STAR C3 Error what you will encounter when you use it:


Have such error usually have following reason:

1. Your computer do not have serial port. You use USB to RS232 convert. This will cause no communication. If you do not have computer have serial port, you can buy IBM T30 from us(but please notice IBM T30 is a second hand laptop)
2. Your computer have serial port but your com port setting have problem.You can check above resolution methods.
3. If the 1 and 2 all not the reason, the multiplexer may have problem. If you have other multiplexer beside you, you can try other interface and find out where is the problem. If the machine you buy from us have such problem, please email to sales@OBDexpress.co.uk to contact us.

Mb star c3 compatible cars:
1989~up to now Car, Bus, Truck, Sprint, and Smart.
Check “Mb star c3 model series selection for cars” in the “Related Download Files”.

Mb star c3 version:
One version fit IBM T30 Laptop
Another version fit all kinds of computers

Mb star c3 hard disk and moveable hard disk:
At first, MB star c3 is only compatible with IBM T30, and the compatible hard disk was accordingly born. Later, another version MB star c3 that fit all kinds of computers come into being, moveable hard disk also comes out, but the computer must have serial port. Check the pictures showing “pc serial port “in the in the “Related Download Files”.

Question: hard disk working with T30 and moveable hard disk? Which one version is better?
Reply: the speed of hard disk working with T30 faster than that of moveable hard disk

Mb star c3 update:
Update by hard disk

Mb star c3 language:
MB Star C3 and MB star C4 language available: English /Chinese /Italian /Swedish /Turkish /German /Russian /Spanish/ Korean/ Polish/French/ Japanese /Danish /Greek/ Portuguese/ Romanian /Russian

Mb star c3 setup instruction:
Check “mb star c3 operation instruction” in the “Related Download Files”

Mb star c3 model series selection for cars:
Check “Mb star c3 model series selection for cars” in the “Related Download Files”

Q: Does MB Star c3 cover truck?
A: It depends, the general MB Star c3 fail to cover, users have to use the professional MB Star c3 for only with truck.


1. Be sure to disable/uninstall anti-virus software
Please note,anti-virus software can flag up Mb star c3 software as having a virus. This is a false positive and is due to the software containing the application file. So Before setup the device software, please disable/uninstall anti-virus software or install a more reliable free virus scanner! Our Mb star c3 software is completely safe and virus free and all other virus scanners confirm this.

If the software data is destroyed or lost because you forget to disable/uninstall anti-virus software, please contact our customer service, we arrange to resend you CD or send you the software via internet.

2. Required windows operation system is windows XP
Be sure to setup and run the device software under windows XP. Otherwise the device software and program can be broken or it will fail to work.

Mb star c3 customer question:

Question: What are the software do I need to operate in together with the MB Star Diagnosis C3?Thanks

Answer: u need DAS Xentry, WIS, EPC

Question: Can you tell me with a PCMCIA adapter RS232 I can use on any laptop ?

Answer: Yes, you can use it. But not Expres adapter to COM. In oder words, the appropriate PCMCIA to COM card is a wide 55 mm, not 30 mm.

Question: So pcmcia express does not work?

Answer: PCI express works perfect to me

Question: Does work Xentry with this card?

Answer:I usually work with Das.

But why be different ?

Usually PCMCIA REAL RS232 works fineExpress cards with prolific chipset (USBtoHub) and coresponding drivers will NOT work. If you want to use Express card one of the best chipsets and coresponding drivers is Oxford.

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