Vediamo Not connect to SD Connect C4 Problem

Problem:
I have sd connect c4 multiplexer.
It works great with Xentry with cable connection.
O/S: Windows 7 64 Bits.

But Vediamo V05.00.05 has issue connecting to MB SD C4.
After opened up Vediamo, I press on update. Then, i got error message

“The Caesar-Hardware Part A / Part C (ISA) / Part Y is not supported under Windows (7) – 64Bits.”

Vediamo-Not-connect-to-SD-ConnectC4

Possible reason :
Vediamo is not compatible with Windows 7 64 bit operating system.
Solution 1:
Solution 1 is provided by customer.

“I just fixed it.

There is no Part D needed. or Part …etc.

All i did is, change Device ID 0 to 01 in INI file
Because my SD C4 is 01 .

I modified Vediamo_c.ini in ProgramData/Vediamo/Config

You will see 3rd Line from top, DefaultDeviceNumber=xx

Change xx to your device number.

Hope this helps!!

Solution 2:
If solution 1 does not work, please change another laptop with Windows 7 32-bit. OBD2TOOL engineers have tested Vediamo and MB SD Connect C4 on 32bit system perfectly.

How to install the battery for 2017.03 mb star c4 diagnostic tool

mercedes benz diagnostic scanner mb star c4 newest version is 2017.03 , support WIFI,  do you know how to install mb star c4 batteries ? Here is the steps help you solve the battery installation problems.

1. Please prepare the following tools:

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①— sd connect c4 multiplexer which need to input the batteries。
②— 6 units Ni-MH Rechargeable batteries,Size:AA, Voltage:1.2V,
Capacity:above 1700mA。
③— 1 unit 108M WIFI Card。
④— Plum screwdriver,Specification:T-20
2.Take out the rubber from sd connect c4 firmware :
2.1 Use the T20 Plum screwdriver to take out the screws as below.

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2.2 Take out the rubber as below.

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①— Batteries Space.
②— WIFI Card Space. ③— SD Card Space.
3. Insert the Rechargeable batteries.
3.1 Use the T20 Plum screwdriver to take out the screws of Batteries Space fixation as below.

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3.2 Take out the fixation of Batteries Space. Pay attention to the Battery polarity marked in the Batteries Space.

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3.3 Insert the sd connect c4 battery. Note the Battery polarity.

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3.4 Button on the Fixation of Batteries Space after inputting the Rechargeable batteries.

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3.5 Use the T20 Plum screwdriver to fix the screws of Batteries Space fixation as below. Inserting the batteries is finished for mercedes star diagnosis compact 4.

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