Caterpillar electronic technician 2021C(replaces CAT ET 2021B) with WinFlash future is an updated version of the caterpillar dealer diagnostic software that can help technicians to diagnose existing and potential problems with their electronically controlled Caterpillar Engines and Machines.
The list of supported CAT machines and engines can be found below(if your vehicle is missing, please contact us we will double check):
Engines:
Electric Power
Electric Power Generation
Industrial
Marine Power Systems
Oil and Gas
Machines:
Articulated Trucks
Asphalt Pavers
Backhoe Loaders
Cold Planers
Compactors
Dozers
Drills
Excavators
Feller Bunchers
Forest Machines
Forwarders
Harvesters
Hydraulic Mining Shovels
Knuckleboom Loaders
Material Handlers
Motor Graders
Off-Highway Trucks
Pipelayers
Road Reclaimers
Site Prep Tractors
Skid Steer and Compact Track Loaders
Skidders
Telehandlers
Track Loaders
Underground – Hard Rock
Underground – Longwall
Underground – Room and Pillar
Utility Vehicles
Wheel Dozers
Wheel Excavators
Wheel Loaders
Wheel Tractor-Scrapers
The Built-in Factory Password Generator
The experimental feature allows you to decode (18-Bit passwords not supported) factory passwords
Cat works with the Caterpillar Communication Adapters family.
The recommended adapter is a Caterpillar Communication Adapter III Kit PN 538-5051 (Replaces 466-6258).
This diagnostic app allows you to: Change vehicle’s parameters Lock / Unlock parameters Diagnose and reconfigure Reading of error codes ECM Flash
Recently, we have received a lot of questions about the most convenient way to obtain this product.
As soon as payment is done you will be redirected to the download page.
The Electronic Technician application can be easily downloaded.
The small file size(~ 500Mb) allows you to get and set up the app within up to 20 minutes even with a slow internet connection or mobile internet.
The activation takes about 5 minutes and you’re ready to go.
Error When Launching Service Tool
There is a Microsoft issue with upgrading libraries during an installation involving certain versions of the C++ redistributable. After a successful service tool installation, when trying to run the service tool for the first time, one of the following errors may occasionally appear: “The entry point could not be located in api-ms-win-crt-runtime” or “The program can’t start because mfc140u.dll is missing from your computer.” If either of these messages is displayed, follow the procedure below. This procedure requires administrator rights.
1. Open the Start Menu
2. Click the Control Panel
3. Click the “Programs and Features” icon. If there is only a “Programs” icon, click the “Uninstall a Program” link next to the icon.
4. Find the program entry for either “Microsoft Visual C++ 2015 Redistributable (x86) – 14.0.24215” or “Microsoft Visual C++ 2015 Redistributable (x86) – 14.0.242151”
5. If the specified program entry is not found, proceed directly to step 8
6. If the specified program entry is found:
a) Right-click the specified program entry
b) Click the Change menu item
c) Click the Repair button in the dialog that appears
d) Verify that the service tool runs properly
7. If the service tool still displays an error after the Repair operation:
a) Right-click the specified program entry
b) Click the Uninstall menu item
8. Click the link below to download an x86 version of the runtime package from Microsoft.
https://download.microsoft.com/download/6/A/A/6AA4EDFF-645B-48C5-81CC-ED5963AEAD48/vc_redist.x86.exe
9. Install the downloaded package
10. Verify that the service tool runs properly
11. If the service tool still displays an error, please send an email to the support department.
What’s New – 2021C
Feature Protection System Password Copy
The Feature Protection System (FPS) has a new “Easy Copy” link to copy passwords in a single operation. The service tool can automatically obtain the passwords from the clipboard and populate the FPS dialog. The service tool dialog also has a new “Easy Paste” button that allows the user to paste data of the correct format from the clipboard. Passwords can still be pasted using customary copy/paste operations, such as the context menu or the CTRL + V hotkey combination.
Screen Resolution Requirement Update
The minimum requirement for screen resolution has been updated to 1366×768, or at least 1366 pixels horizontally and at least 768 pixels vertically. The recommended screen resolution is at least 1600×1200. The service tool window displays with a minimum size of 1024×680.
What’s New – 2021B
End of Support for Windows 8
Microsoft is ending extended support for Windows 8 as of January 2023. The service tool will be ending support for Windows 8 after the 2021C release.
Calibration Images
Images attached to calibration instructions will no longer need to be opened manually to be viewed by a technician. The service tool will now have split user interface windows for calibrations that display pictures. This will allow the technician to see the images without having to navigate away from the instructions. Images may be opened into individual windows and resized for better clarity. The user interface for calibrations that do not display pictures will remain unchanged.
Default PC Browser
The service tool will no longer automatically launch web pages in Microsoft Internet Explorer. Web pages will now launch in whatever application is configured as the default internet browser. Certain web pages require a specific browser and may launch in a different browser.
What’s New – 2021A
No significant new features or feature enhancements
What’s New – 2020C
No significant new features or feature enhancements
What’s New – 2020B
Trainer Update – 299D3
The 299D3 Skid Steer Loader has been added to the Trainer application.
What’s New – 2020A
Product Status Report Updates
The Product Status Report has been updated to include throttle configuration information.
Built-in Factory Password Generator
The experimental feature allows you to decode (18-Bit passwords not supported) factory passwords
What’s New – 2019C
Indication of Selected Communications Adapter
The service tool now displays the selected communications adapter when the service tool is disconnected. The adapter name is displayed in the status area at the bottom right of the service tool window.
End of Support for Windows 7
Microsoft is ending extended support for Windows 7 as of January 2020. The service tool will be ending support for Windows 7 as of the 2020A release.
What’s New – 2019B
Automatic Product Status Report (PSR) Upload
The service tool includes a new tool that automatically uploads Product Status Reports. The tool scans for newly generated Product Status Reports and uploads them when an internet connection is available. The default is that automatic report uploading is enabled. The Preferences dialog has an option to disable the tool.
What’s New – 2019A
ECM Naming Changes
Certain ECMs connect to the service tool over two data links at the same time. The service tool shows a message popup when the ECM is only detected on one link. The service tool has been changed to add the text **INCOMPLETE** in the ECM name when the connection is incomplete. Service tool features that display a connection icon also use a new icon for an incomplete connection.
What’s New – 2018C
No significant new features or feature enhancements
What’s New – 2018B
CEOS Fleet Configuration File TOP
A CEOS (Customer Electronic Option Selection) Fleet Configuration File can be created/modified for an engine using the Service Tool. This is available in connected and disconnected mode.
Error When Launching Service Tool
There is a Microsoft issue with upgrading libraries during an installation involving certain versions of the C++ redistributable. After a successful service tool installation, when trying to run the service tool for the first time, one of the following errors may occasionally appear: “The entry point could not be located in api-ms-win-crt-runtime” or “The program can’t start because mfc140u.dll is missing from your computer.” If either of these messages is displayed, please let us know and we will send you to step by step troubleshooting guide. This procedure requires administrator rights.
Service Tool License Corruption Issues with Windows 10 Updates
Windows 10 updates 1709 and 1803 will corrupt service tool licenses. Future Window 10 updates may do the same
If either of the license error messages is displayed, please let us know and we will send you to step by step troubleshooting guide.
What’s New – 2018A
Trainer Update – 988K XE Wheel Loader
The 988K XE Wheel Loader has been added to the Trainer application.
What’s New – 2017C
Preferences Option to Save a Product Status Report to PDF
The Preferences dialog for the Product Status Report has changed. The dialog contains a new checkbox to automatically save a Product Status Report as a PDF file when the report is created. The service tool will continue to automatically save Product Status Reports as an XML file.
What’s New – 2017B
Product Status Report Updates
The Product Status Report has been updated to include certain history features supported by the ECM, such as the after-treatment Regeneration History and the Service Test History.
Winflash Screen Update
The screen for the Winflash feature has been updated. A new Expand All button opens all sections of the screen to show all details for ECMs detected by WinFlash. A new Collapse All button hides all sections of the screen, except for header rows showing detected ECM names.
PC, Communication Hardware, and Cable Requirements
To run the Heavy Duty Truck Scanner, the next PC, communication hardware, and cable requirements must be met. NOTE: The minimum PC Configurations should not be used as a standard when buying new personal computers for service tool purposes. If the existing equipment meets these minimum requirements, it will run the service tool.
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